Operating-model assessment
Function scope, insource/partner choices, location, management shape and risk considerations.
Integrated capabilities
An operating system for building in the Philippines.
AUCONI can lead a discrete workstream or coordinate the full system—from operating design through day-to-day delivery.
01 / Strategy
Market entry & operating design
Translate a commercial objective into a workable Philippine operating model, with the dependencies, economics and governance visible from the outset.
Cost architecture
People, property, technology, vendors, statutory costs and scaling scenarios.
Entry-path coordination
Evaluation of employer, subcontract, managed-service and entity-supported approaches.
Launch governance
Workplan, decision rights, dependencies, escalation paths and launch readiness.
02 / People
Talent, staffing & subcontracting
Build a Philippine team that reflects the role complexity, service standards and culture of the organization it extends.
Role architecture
Job profiles, competency maps, compensation inputs and hiring plans.
Search & assessment
Market mapping, sourcing, structured screening, skills evaluation and selection.
Workforce activation
Offers, pre-employment coordination, onboarding, training logistics and equipment.
People administration
HR support, payroll coordination, statutory contributions and employee lifecycle.
03 / Delivery
Managed BPO operations
Operational leadership and management systems for customer-facing and back-office teams, aligned to agreed outcomes.
Embedded leadership
Local accountability, coaching, daily management and stakeholder alignment.
Workforce management
Forecasting, capacity, schedules, adherence and intraday response.
Quality & performance
KPIs, calibration, monitoring, root-cause analysis and improvement plans.
Operating cadence
Dashboards, business reviews, risk registers and action governance.
04 / Place
Office procurement & facilities
Turn location criteria into a secure, functional workplace ready for people, technology and service delivery.
Site sourcing
Requirements brief, market scan, building comparison, tours and commercial review.
Lease coordination
Landlord liaison and coordination with qualified real-estate and legal specialists.
Fit-out readiness
Space planning, furniture, access, power, connectivity and security workstreams.
Facilities support
Vendor administration, maintenance coordination and workplace continuity.
05 / Platform
Computers, peripherals & infrastructure
Specify, source and deploy the physical technology layer with commercial and asset controls built in.
Device standards
Laptops or desktops, monitors, headsets, accessories and role-based configurations.
Vendor procurement
Supplier comparison, commercial negotiation, availability and warranty assessment.
Readiness coordination
Imaging dependencies, delivery, assignment and day-one workstation readiness.
Asset lifecycle
Registers, custody, warranty tracking, replacements and disposal coordination.
06 / Assurance
Tax, legal & compliance coordination
Bring the right Philippine specialists into one controlled workstream. AUCONI coordinates the process; licensed advisers provide formal tax, legal and accounting advice.
Registration pathways
Coordination around entity, employer, subcontract and managed-service implications.
Tax treatment
Corporate income tax, withholding, VAT, payroll taxes, incentives and reporting questions.
Employment obligations
Contracts, statutory benefits, contributions, policies and labor compliance.
Compliance readiness
Privacy, security, records, vendor evidence and client-specific control requirements.
Compose the right mandate